Vinted Users Voice Frustration Over Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
